We, from Instituto de Cidadania, value the transparency of our actions and the privacy and protection of your data. In order for us to carry out our activity and offer a better experience for our customers, some data is collected by our online platforms.
Therefore, this document aims to clarify what data is collected from users of our platforms and how they are used.
Legal base
We collect data in a manner authorized by law, such as, but not limited to, consent, legitimate interest, provision of services and sales of products.
Registration data
To make purchases and access materials on our website, it is necessary to register your e-mail and/or telephone number on our list. The data will be stored in our database and will be kept confidential.
In this case, we may send you messages by email or WhatsApp regarding your purchases or services, requests for information, as well as send promotional and/or informative materials related to our area of activity and/or our products/services.
We may also make telephone contacts for the same purposes, or carry out targeted advertising according to your interests and behavior.
If the user decides not to receive further information by e-mail, he can choose to unsubscribe from the list using the link that appears in the footer of all our e-mails. In order not to receive contact by WhatsApp or phone, it is possible to request deletion specifically through these channels.
Cookies
We may use the cookie system to improve the user experience on our online platforms.
Cookies are records that are stored on your device to access our pages, which allow us to recognize the access, pages visited, days of visit and other information available in the Google Analytics tool.
In addition, cookies can facilitate your later access to our platforms. They also help us understand what your interests are, so we can provide you with more personalized content, as well as identify interactions with our advertisements so that we can personalize campaigns.
If you wish, you can block the use of cookies by your browser, or clear occasional cookies already collected.
LGPD
We follow the guidelines and recommendations of the General Law for the Protection of Personal Data (LGPD), which regulates the collection, storage and use of personal data in Brazil.
In this way, your rights guaranteed by this law are protected.
Storage Time
Data will be stored for as long as necessary to fulfill the purpose for which it was collected, including legal and contractual obligations.
Data Security
To ensure the integrity, privacy and confidentiality of your personal data, we have adopted the best practices and technical recommendations related to information security. We use SSL encryption to access online platforms, firewall and anti-malware systems on our data storage servers.
From a technical point of view, it is impossible to guarantee absolute security, so it is important that you also adopt security practices regarding the storage of occasional access data to our online platforms. Also, if you notice anything that compromises the security of your data, please contact us.
Changes to the Privacy Policy
We are always looking to continually improve our processes and communication with the public. As a result, this privacy policy is subject to change, and you can visit this page whenever you need to access the most current version.
Doubts
In case of any doubt or further clarification, you can contact us.